PRIVACY POLICY

Website: M-Stickers – www.m-stickers.com

ARTICLE 1 – PREAMBLE

This privacy policy applies to the website www.m-stickers.com, operated under the brand name M-Stickers.
The brand M-Stickers is a trademark operated by the company MSTKS HOLDING, hereinafter referred to as the «Publisher».

This policy aims to inform site users about:

  • how their personal data is collected and processed; ;
  • the rights they have concerning this data; ;
  • the Publisher's responsibilities concerning data protection; ;
  • the possible use of cookies.

This policy complements Legal notice and the General Terms and Conditions of Sale available on the website.

 

ARTICLE 2 – GENERAL PRINCIPLES FOR DATA COLLECTION AND PROCESSING

In accordance with the General Data Protection Regulation (GDPR – EU 2016/679), personal data are:

  • collected in a way lawful, fair and transparent ;
  • used for specified, explicit and legitimate purposes ;
  • limited to what is strictly necessary; ;
  • preserved for a limited time ;
  • protected by measures guaranteeing their security and confidentiality.

The data processing is based on one of the following legal bases:

  • user consent; ;
  • the execution of a contract (order, delivery, customer service); ;
  • compliance with legal obligations; ;
  • the legitimate interest of the Publisher (service improvement, security).

 

ARTICLE 3 – COLLECTED PERSONAL DATA

3.1 Collected data

The data likely to be collected on the M-Stickers website include:

  • Name and first name
  • Mailing address
  • Email address
  • Phone number
  • Order and payment information (via secure providers)
  • IP address and browsing data (cookies)

3.2 Collection method

These data are collected when the user:

  • place an order on the website; ;
  • create a customer account; ;
  • fills out a contact form; ;
  • exchange with customer service; ;
  • navigates the site (cookies).

 

ARTICLE 4 – PURPOSES OF PROCESSING

Personal data is used exclusively for:

  • order processing and tracking; ;
  • customer relationship management; ;
  • invoicing and payment; ;
  • the delivery of products; ;
  • After-sales service and warranty management; ;
  • improving the user experience; ;
  • compliance with legal obligations.

No data is used for unintended commercial purposes without the user's explicit consent.

 

ARTICLE 5 – TRANSMISSION OF DATA TO THIRD PARTIES

Personal data may be transmitted only to third parties strictly necessary for the performance of services, including:

  • payment providers (Stripe, PayPal); ;
  • logistics and delivery providers; ;
  • website host; ;
  • analytics and audience measurement tools.

These service providers are contractually obliged to respect the confidentiality and security of data, in accordance with the GDPR.

The data is not never sold nor transferred to third parties for commercial purposes.

 

ARTICLE 6 – DATA HOSTING

The M-Stickers website is hosted by:

  • OVH

The data is hosted within the European Union or in countries offering an adequate level of protection within the meaning of the GDPR.

 

ARTICLE 7 – DATA CONTROLLER

The data controller is:

MSTKS HOLDING
Brand operator M-Stickers

Contact :
📧 contact@m-stickers.com

The data controller determines the purposes and means of processing personal data.

 

ARTICLE 8 – DATA RETENTION PERIOD

Personal data is kept:

  • for the duration necessary for the execution of the contract; ;
  • then archived for a maximum duration of 5 years for legal, accounting or evidentiary purposes.

Beyond that, data is deleted or anonymized.

 

ARTICLE 9 – USER RIGHTS

In accordance with the GDPR, the user has the following rights:

  • right of access to his data; ;
  • right of rectification ;
  • right to erasure ;
  • right to restriction of processing ;
  • right of opposition ;
  • right to portability data; ;
  • right to withdraw consent at any time.

To exercise their rights, the user can contact:
📧 contact@m-stickers.com

A response will be provided within a maximum of 30 days.

The user may also lodge a complaint with the competent supervisory authority (CNIL or equivalent authority).

 

ARTICLE 10 – DATA OF MINORS

The M-Stickers website is not intended for persons under 15 years old.
No personal data from minors is voluntarily collected.

 

ARTICLE 11 – COOKIES

The site uses cookies to:

  • ensure the proper functioning of the site; ;
  • Measure audience and improve performance; ;
  • improve user experience.

Non-essential cookies are subject to prior consent from the user via a dedicated banner.

The user can modify their preferences at any time via their browser or the cookie management tool.

 

ARTICLE 12 – DATA SECURITY

The site is secured via an SSL certificate.
Technical and organizational measures are implemented to protect data against any loss, alteration, unauthorized access or disclosure.

 

ARTICLE 13 – MODIFICATION OF THE POLICY

This privacy policy may be modified at any time in order to remain compliant with current regulations.

Users are invited to consult it regularly.